WHO SHOULD TAKE ACTION TO BETTER LINK INFORMAL PROVIDERS WITH FORMAL PROVIDERS?
• Government can change the business environment through policy, legislation, licensing, regulation and providing access to finance, especially in rural areas. It can also require that formal providers meet the needs of SSWPs for a quality water supply. • Large scale providers can accept small SSWPs as legitimate bulk supply customers who should receive a guaranteed service level and pricing and can be contracted to extend services into poor, overcrowded communities. • Donors should provide information about best practice and assist with management training. They should also take steps to support access of SSWPs to finance. HOW CAN THE ADB WATER POLICY HELP EFFECT THIS CHANGE? One of the seven principal elements of ADB’s water policy is: Improve and expand the delivery of water services. Focusing on water supply and sanitation (both rural and urban), irrigation and drainage, and other subsectors, support will be provided for autonomous and accountable service providers, private sector