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Why after upload i see a black photo thumbnail instead of the thumb of my uploaded photo?

April 26, 2017Black photo Thumb thumbnail upload uploaded

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Posted

Why after upload i see a black photo thumbnail instead of the thumb of my uploaded photo?

1 Answer

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Posted

Looks like jpg files created by some digital cameras or software are not in standard format, and this causes error when creating thumbs by our scripts. Please note if you see a black thumbnail this is just a thumb and we have received the original uploaded photo and you can place your order regardless of the temporary black thumbnail photo.