Why am I not seeing a security padlock when accessing the Secure Message Center secure site via my Hotmail (MSN) account?
Hotmail implements HTML frames in a web page, therefore the padlock will not appear. This will occur because the main frame is from Hotmail (MSN) and ZixCorp’s secure connection is in the second frame. Don’t be alarmed, the frame containing ZixCorp’s code is secured. To verify, you can right-click on the frame containing ZixCorp’s code and select “Properties” on the pop-up menu. You will see “SSL 3.0, RC4 with 128 bit encryption (High); RSA with 1024 bit exchange” on the Connection field. When in doubt, you can check the Digital Certificate by clicking on the “Certificates” button within the “Properties” dialog.
Related Questions
- When I click the padlock icon to view the certificate when connected to a secure site, I receive an error message. Am I in a secure session?
- How does the secure site work, and what sort of security is being used for my credit, bank or debit card information?
- Where is the Secure Message Center located?
