Why are intranets structured like the organisational chart?
Written by Donna Spencer, published April 4th, 2005 Categorised under: articles, intranets, usability & information architecture Many intranets are structured around the organisational chart. It is well known that this method of grouping content is difficult for staff — they can’t find information if they don’t know who is responsible for it. However, it often seems too difficult to move from an organisational-based structure to a more intuitive topical structure. Before moving to a better structure it is necessary to identify why the intranet is currently designed around the organisational chart, and address these issues first.
