Why arent my winnings showing in my account balance?
All winnings go directly into your wagering account once the race is declared official. Be sure that your wager was placed correctly and you are sure of the final results and payoffs. You can go to Recall Todays Bets located under the Manage Your Account section of the website to verify the wager. If the wager was placed by phone or you have further questions regarding the wager, you must call 1-866-891-5100 seven days a week from 9:00AM 12 Midnight (ET) to resolve the issue.