Why aren organizations adopting a full-scale cloud or hosted telephony technique?
Pulling the plug on your 20-year-old PBX is scary, as is giving the keys of your telephony kingdom to a 3rd-party provider. However, the idea of telephony-in-the-cloud is not new, and service providers are constructing fully-redundant, secure, and nearly bullet-proof environments that are ready to handle your volume. Every day, more capacity is added to these environments, and more and more organizations trust their dial tone to these services. Time has proven that this strategy works. There are several service providers and strategies that are satisfying the needs of small and large organizations alike. With the ability to deploy the feature set, mobility, and convergence-like strategies without investing in millions of telecom capital, hosted solutions are quickly becoming the solution for organizations in this new economy.
