Why do I get “Adobe Reader 7 (or higher) has encountered a problem and needs to close” when I try to open a PDF file?
If you are using Internet Explorer or Netscape to go to a URL containing a PDF file, you may get an error message, “Adobe Reader 7(or higher) has encountered a problem and needs to close” when you try to open some PDF files using Adobe Acrobat Reader. You can correct this problem in Adobe Acrobat Reader by doing the following: Open the Adobe Acrobat Reader, click Edit, click Preferences, select “Internet” in the table on the left, uncheck “Allow Fast Web View.”, and click OK to save the changes.
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