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Why do I get an error “Failed to connect – the game is a different version” (or similar message) when I play online?

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Why do I get an error “Failed to connect – the game is a different version” (or similar message) when I play online?

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Be sure to update your game to the latest patch online, and be sure that you don’t have any mods installed. To install the latest patch, simply connect to the internet, start up the game, and connect to Generals Online. If there is a new patch, it will update automatically.

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