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This error message indicates that RRC and KSX are not communicating on the same port. The Factory default port is 5000 and can be found under network configuration. Right click on RRC profile and select "Modify profile" to verify which port is configured. Then, contact your administrator to obtain current port number being used by KSX and make appropriate change to your profile.
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Why do I get the error "Raritan Device was not found" when I double click on the IP profile of RRC to access the Dominion KSX?
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