Why do my online classrooms malfunction when I am using AmericaOnline (AOL), Prodigy, Compuserve, Juno, or MSN?
Internal browsers that are part of the AOL, Prodigy, Compuserve and Juno Internet Service Providers are either customized or are older versions of Internet Explorer and do not work well with Blackboard classroom software. VERY IMPORTANT: To minimize the possibility of browser-related problems, we strongly recommend using an external browser when accessing your online courses. Most computers have a pre-installed updated version of an external browser such as Internet Explorer or Netscape. Visit the Technology & Skills Requirements page for more information about free web browsers.
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