Why do some return items not include a valid Return Reason stamp in the image?
When an item is received electronically and returned electronically, it may not be physically stamped for a return reason code to be shown in the image. Instead, the Return Reason Code will be inserted into the Type 31 record and also into the Type 35 record. When an electronic return is created from a paper item, the item should be physically stamped and the return reason code should be included in the image. However, many image cameras are not able to detect red ink, so if the items are stamped with return reason stamps printed in red ink, they may not be displayed. Returning banks are advised to use blue or black ink to ensure image survivable return reason stamps.
