Why does each department need individual policy and procedures, in addition to the Permanent Memorandum (PMs) and Administrative Policies (APs)?
Each department should maintain its own departmental policy and procedures manual to ensure that: • Continuity and consistency of operations occurs • Efficiency in operations occurs • Documentation of “what-to-do” or “what-should-be-done” exists • Documentation of “how-to-do” exists • Documentation of the handling of non-routine and/or infrequent processes exists • Efficiency and effectiveness of training for new employees occurs.
