Why does FPL need to know if there are existing underground risers on the pole?
FPL will not install more than two underground risers on a pole because of potential safety issues with our employees. If there are more than two risers, employees are unable to climb the pole. When this condition exists, FPL will issue, at no additional cost to you, an underground box that needs to be installed at the base of the pole adjacent to the existing riser. FPL will then upgrade the cable in the existing riser to serve two properties instead of one. (Note: When installing the underground box or handhole, as FPL refers to it, you will need to enter the 90-degree bend from the pole into the box, leaving a break in the conduit, and extending the remaining conduit from this point on toward the location of the meter.