Why does Real Player give me an “access denied” error message when I try and view a movie?
If you receive an “Access Denied” message when you login to watch a movie then you probably have a popup blocker and/or firewall software installed on your computer. These types of softwares interfere with the way our system authenticates you as a valid user. You will need to disable these softwares while you are watching movies. IMPORTANT NOTE: If you are using Windows XP, your computer came with a firewall already installed and you will need to disable it. Go to the Control Panel and double-click the Network Connections icon. In the dial-up, DSL, or cable connection dialog that appears, check the Status column. If your firewall is on, it will say “Firewalled.” You can turn the firewall off with the checkbox. Don’t forget to re-enable them when you close down for the day! If you are trying to access the members home page by clicking a link in the e-mail we sent you when you joined, accessing it from a bookmark, etc., you will receive the “denied access” message. You need to go to the
Related Questions
- I get an error message when I try to view my certificate, "Internet explorer cannot download certificator®id=16750 from practice.sph.umuch.edu..." What should I do?
- Why does Real Player give me an "access denied" error message when I try and view a movie?
- An error message appears when I try and view a directory. What does it mean?
