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Why does RemoteManager fail to connect to the server? Or the connection is successful but nothing is displayed on the screen?

April 26, 2017Connect connection fail screen server successful

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Why does RemoteManager fail to connect to the server? Or the connection is successful but nothing is displayed on the screen?

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A (1): First check whether the TCP/IP connection is OK. You can use WebCam to test the connection status. If WebCam can display images, it means probably Firewall of the server or client rejects the transmission request. Then check whether the Firewall of server side has assigned a port to DRV server. Please ask users to assign 9090 port of Firewall to DVR Server. This is the first possibility. A (2): Check whether Firewall of the client has limited the user to connect to any Web site or would reject some unusual transmissions. If so, this Firewall will reject RemoteManagers data transmission request as well.