Why does the Fax Monitor no longer appear when sending and receiving faxes? Why does Fax monitoring stop working in XP?
A number of standard update and repair procedures disabled the Fax Monitor in the initial release of Windows XP. These problems were fixed in Service Pack 1. Make sure you apply SP1 if you notice this problem. Windows XP Service Pack 1 (English) can be downloaded from here: http://www.microsoft.com/downloads/details.aspx?FamilyID=0136e5f8-1684-4202-b2d0-c6a43430f12a&displaylang=en More information regarding this issue can be found here: http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6dafb0a788256bc7005c3fa3/c06387f12de9fa2a88256cf60063c54d?