Why doesn EzVoice answer my phone calls correctly?
This can be many reasons, the following lists a few possibilities and their solutions. • Please make sure there are no other similar phone answering or recording programs running at the background e.g. run as a service. Because this may cause conflicts with EzVoice. • Please make sure your modem is a voice modem, you can find this information under Modem and Call under Setup menu on the EzVoice main window. • If EzVoice displays that your modem is not a voice modem but your modem user manual or packaging box mentioned its answering machine capabilities, this may indicate the wrong installation of the modem driver. Please check your installation CD came with your modem card, if re-installation of this modem driver does not resolve the problem, please visit modem manufacturer’s web site to download the latest modem driver. • Please make sure Automatic Answer is selected under Tools menu on the EzVoice main window. • Please make sure the telephone line is connected directly onto the modem
