Why doesn Patient Junction write insurance information directly into the fields of the patient record in AltaPoint when creating a new patient record?
Insurance company records serve as a good example to illustrate the answer to this question. Matching the patient’s input with an existing insurance company record and adding a new unique insurance company record on the fly when a match isn’t found would be very prone to result in the creation of multiple records for individual insurance companies. Insurance company records would still need to be configured with various settings that could not be set based on patient input alone and would still require staff member intervention. The insurance information is written to a note in the Patient File so that a staff member can refer to the patient’s input and set the values properly based on that input, a copy of the insurance card, and other information. This process does not eliminate all need for work to be performed by staff members, but it does skip the paper version of the information and store the patient’s input in a convenient note that is accessible from any PC running AltaPoint. W
