Why downloading large archives sometimes fail silently when the Data Trickling feature is enabled?
This applies to F-Secure Internet Gatekeeper 6.60 and newer with HTTP scanning enabled. One of the reasons why a file download terminates silently is the Max Scan Timeout setting. This setting is used to specify the maximum time the product is allowed to scan a file before giving up. This protects the product espcially from the malicious archive files which have been designed to attack the virus scanners. Scanning an archive file, especially an archive that is very big or has several nested levels, may take a while. One reason for this problem might be that the maximum scanning timeout is exceeded. Try to increase the value defined in the Max Scan Timeout setting. Another possibility is to add the site in question on the list of Trusted Sites, but you should do this only if you are absolutely certain that the site is safe. If the use of Scan Result Cache is enabled and a user tries to download the same archive file again, the product tries to find a match for the file in the Recent Tra
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- Why downloading large archives sometimes fail silently when the Data Trickling feature is enabled?
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