Why haven’t I received an e-mail confirmation even though I’ve successfully completed a game?

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Why haven’t I received an e-mail confirmation even though I’ve successfully completed a game?

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This might have something to do with the Spam Filter on your PC. Please check the settings on your Spam Filter and give us permission to send you confirmation e-mails. So, from now on, for each stop which you successfully complete you will receive one letter from the code word. You will need this code word to take part in the draw for the main prize.