Why is caller ID not passed to the cellular phone?
A. The following criteria are required and must be verified to ensure that caller ID can be passed to the cellular phone: –The CTI route point must be properly configured. –The CTI route point must be associated with the CTI shared line user. –The Calling search space selections must be correct. –The route pattern for calling cellular phones must have a configured partition. –The Caller ID directory number (DN) parameter must be left empty in the Cisco Unified CallManager gateway configuration. If this parameter is configured, the setting overrides the Mobile Connect adjusted caller ID.
