Why is KFC having to issue a raincheck to holders of the free mail coupon that Oprah advertised?”
Statement from KFC president Roger Eaton about coupon fiasco: Hi I’m Roger Eaton, president of KFC. On behalf of all our employees and franchisees, I just want to apologize to you. The response to our Free Kentucky Grilled Chicken offer has been overwhelming. We’ve had lines out the door, everyone wants to get the great taste of our new product. So we can’t redeem your free coupon at this time. But rest assured, we will honor our commitment to you because we want you to get the great taste of this new product. Please bring your coupon to a KFC restaurant, or visit KFC.com, and in exchange we’ll give you a rain check for another time. And for your troubles, the coupon will also include a free Pepsi. We’ll make sure you have a great experience when you come in. We’re really sorry for the inconvenience and we thank you for your understanding. We know that when you get your free Kentucky Grilled Chicken meal, you’re going to love it.
