Why is the Remaining Prepaid Balance printed on my fuel purchase receipts rounded to the nearest dollar?
• A point-of-sale device, not a customer, makes an on-line balance inquiry which generates the balance printed on your receipt. The core system that supports the inquiries was built to credit card industry standards. Rounding is a standard process when systems make this type of administrative inquiry. This does not change the actual pre-paid balance in your account.When you, as the actual customer, check your own account balance via secure on-line Web access, or at AAFES Customer Service or using the 0800 customer service number, you will see or hear the actual balance including the cents.
A point-of-sale device, not a customer, makes an on-line balance inquiry which generates the balance printed on your receipt. The core system that supports the inquiries was built to credit card industry standards. Rounding is a standard process when systems make this type of administrative inquiry. This does not change the actual pre-paid balance in your account.When you, as the actual customer, check your own account balance via secure on-line Web access, or at AAFES Customer Service or using the 0800 customer service number, you will see or hear the actual balance including the cents.
