Why is the user not receiving calls on the cellular phone?
A. To receive calls on the cellular phone, the user must enable the cellular phone as a remote destination. To test this, the user can make a direct call to that cellular phone and verify that the configured line appearance matches the user’s desk phone extension. The calling search space configuration in Cisco Unified CallManager must also be correct.
Related Questions
- How can the user ensure the security of the desk phone after hanging up on the cellular phone, preventing someone else from resuming the call using desk pickup?
- Why doesn the user see the Resume key on the desk phone after hanging up the cellular phone for desk pickup?
- Why can the user pick up calls using the cellular phone?
