Why not just let market demand drive the supply of night shift operations?
• That was the situation before the OffPeak program began, and it wasn’t working. The large majority of shippers wanted to pick up their cargo during peak hours and built their business models around that. It was only when a general program was established by all the terminal operators – with a fee component as an incentive – that many shippers were motivated to move their cargo deliveries to off-peak hours. • Community and political leaders demanded that the terminals operate a full-service second shift, and that all terminals be open for the full second shift.