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Why outsource training for rollouts?

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Often the necessity for additional staff is reason enough to outsource training for software implementations. However, other benefits include gaining the experience and expertise of resources that have provided support for similar projects multiple times across a number of law firms. End users are frequently resistant to new technology; providing an expert from outside the firm tends to lend credibility to the project as well as prevent lasting resentment toward in-house personnel.  more

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