Why when I have received my activation key and go into Licence Control the Activate button is greyed out on my Windows Vista or Windows 7 machine?
The permissions will need to be reset on the Tax Assistant program folder before generating a fresh licence request: • Select Start -> Computer to open the Computer window • Double-click on the C: drive icon to open it • Double-click on the Program Files icon to open that folder • Right-click on the Tax Assistant icon and select Properties on the menu to open the Properties window • Click on the Security tab • Click on the Edit button • In the Group or user names list, select Users • In the Permissions for Users list, tick the Full control checkbox in the Allow column • Click on the OK button in the Permissions window • Click on the OK button in the Properties window • Generate a fresh licence request and send through to Drummohr, the Activate button should now be enabled
