Why would I choose an EDI software solution over a web-based or service bureau solution?
The first consideration is to understand the impact that EDI will have on your business processes. Since web-based and service bureau solutions will have a ‘manual’ element embedded in the process, there is scope for introducing errors to the business process. EDI software allows you to exchange data directly with back office systems, thus eliminating manual errors in the process. The time saved entering data and eliminating errors allows your company to spend more time improving order fulfilment and more importantly improves customer satisfaction levels. The important thing to remember is that whatever EDI solution is chosen it will impact your company’s operation moving forwards.
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