Will the new banknotes be accepted in automated machines i.e. car parking, supermarket self serves?
We are liaising with the suppliers of cash accepting equipment to advice them in advance of the changes and it is expected that they will update their equipment to accept the new banknotes. Q. Why do the new notes say Bank of Scotland plc on them? From 17 September 2007 Bank of Scotland will operate under Bank of Scotland plc and the notes reflect this new status. Q. What should I do if I have a damaged Bank of Scotland note? Damaged notes can be taken into any branch of the Bank of Scotland where it may be exchanged or sent to our Cash Centre to be assessed. Customers will be asked to complete a mutilated note claim form. The Bank reserves the right in all cases to defer or refuse payment, or to make payment under conditions, depending on the circumstances. Q. Can I reproduce a banknote for legitimate reasons? There are specific guidelines under which banknotes can be reproduced. Terms and Conditions are available on application by e-mailing cashoperations@bankofscotland.co.uk or by c
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