Will we be reimbursed for unexpected expenses (for example: purchased airline tickets, booked vacations, etc.) resulting from the deployment extension?
While these issues will have to be fully resolved on an individual basis, Mr. Paul Clarke from Army Community Services Consumer Affairs section has already begun calling airlines and vendors to determine what relief they are willing to provide. The following airlines have been contacted: 1) American Airlines/American Eagle 800-433-7300. Please contact through the website: click on Reservations/Refunds www.aa.com for assistance in refunds or waivers of fees. Contact the Customer Relations or Refunds Department (918-254-3777) for assistance or fax to 817-967-4162. 2) America West/US Airways, 800-235-9292. Contact Customer Relations Refunds, at 480-693-6735. It will be up to the individual to request a refund or waiver of fees. The supervisor at the time will make a determination. They have no policy for mass waivers or refunds, and were not very helpful. 3) Delta Airlines, 800-221-1212. Contact Reservations and Information. They will extend the flight to a later date for the service memb
