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How will I request help desk support from the new contractor?
A:
A – All requests will go through the Help Desk using the same 800 number; 866-699-4872.
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How does a U.S. Government Support Contractor get ACEIT?
A:
A. There are two ways to obtain and use ACEIT software and materials: buy a license, or request that a US Government Organization sponsor your site as a Government Support Contractor. Purchasing a license allows the site to use ACEIT for any purpose,
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If a contractor is carrying 3, 30 L containers of support fuel, gasoline or diesel, does he not have to have training or TDG Licence?
A:
If using the exemption in part 1.15, training is not required. If using the exemption in part 1.16, training is required.
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Why cant I just be my own contractor without support from someone like HCA?
A:
A. The average home consumer does not have the background to understand the finer points of the construction field. Also, there are so many loopholes and potential pitfalls regarding home construction, that its easy to fall victim to financial disast
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What support information/documentation is needed to process contractor payments timely?
A:
Both an original invoice with current address, signature of contractor, purchase order number beginning with "PD" or "SC" and approval signature of appropriate supervisor and one complete copy.
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Does IUID apply to Contractor Logistics Support (CLS) contracts?
A:
Yes. IUID policy does apply to CLS programs when the contract will result in the delivery of tangible items to the DoD. If the contract supports end items that are the property of the Department, when the Component pays for the end item, it constitut
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How do we get the contractor to support the added SEP workload if they are already under contract and have no funding slack?
A:
It is expected that most, if not all, industry best practices includes technical planning as part of their overall engineering and technical effort. It is this planning that is envisioned as being captured in the SEP. If the contractor has not conduc
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Does Tsunami Tsoftware provide engineering support to the prime contractor for integration, meetings, acceptance testing, and configuration audits with the end-user customer?
A:
Basic engineering support for integration and acceptance testing is included with the basic MMRS system. Using a host emulator and the standalone testing functionality built into the system, Tsunami Tsoftware ensures that the acceptance test procedur
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