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What if my child's permanent Delta Dental card gets lost or damaged?
A:
If you need a replacement card, you can request one by calling our Customer Service department at 1-800-482-8915. Remember to show your child’s Delta Dental card at every appointment.
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My child’s Delta Dental card has a different number than his/her Social Security number. Is that wrong?
A:
No. In some cases, the Michigan Department of Community Health did not have your child’s Social Security number on file. Instead, they used the number 9 plus his or her Medicaid identification number. If any changes are made to your child’s I.D. numb
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Can my dentist participate in Delta Dental's Premier network?
A:
Yes. Just have your dentist call Delta Dental of Arizona and ask for "Professional Relations." It's easy, and there is no cost for your dentist to join.
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How can I get a Delta Dental dental benefits booklet?
A:
Click on Your Benefit Booklet & ID Cards after logging into the secure Subscriber Log-In section to view and print your dental benefit information. You may also contact your employer.
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What does the Delta Dental Patient Direct Family Plan cost, and who does it cover?
A:
Your annual fee of $96.00 covers you, your spouse or domestic partner, and every dependent under the age of 23 years old.
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Under the TRDP, is Delta Dental the first or second payer in COB?
A:
In cases where an enrollee in the TRDP has other dental coverage, the following coordination of benefits rules are applied to determine which insurance pays first:
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Top Q: What does Delta Dental consider a qualifying event?
A:
• Birth/legal custody/adoption • Death • Loss of other dental insurance coverage • Marriage/divorce Q: What if an employee wants to elect coverage during a contract year? A: Coverage can only be elected during the employer's open enrollment period or
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How much does Delta Dental Patient Direct™ cost?
A:
Individuals pay an annual fee of $60. Families pay an annual fee of $84 (regardless of how many dependents under the age of 19 years old). You may pay by VISA or Mastercard, or bank draft (allow 24-hours for Credit cards to process and 3-5 business d
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How long does it take Delta Dental of Massachusetts to process a claim?
A:
Over 90% of routine claims processed through normal processing channels are paid in less than 15 business days if they are complete and eligibility can be verified.
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What is the Delta Dental "Safety Net"?
A:
If you visit a dentist who is not a Delta Dental PPO provider but is a Delta Dental Premier provider, the amount you may be balance billed is limited. This may be an additional savings to you and your family members.
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