Filter by tags
Questions and Articles
692 items
Does the IPP provide invoice and payment information for military contracts?
A:
Not at this time. The IPP does not have any DoD agencies signed up at this time.
... more
Does the IPP support invoice file upload?
A:
Yes, the IPP supports a function named EFile upload which the supplier may use for all agencies that have configured the EFile upload permission. EFile upload requires a one-time setup with IPP support to configure the CSV invoice upload template. In
... more
Can customers print a copy of their invoice?
A:
When customers go to the website to view the bill, they have the option to choose to print the bill for their records. Can customers see the details of their invoice before approving it? Customers are notified that their invoice is available on the I
... more
What happens if the customer disputes one item on an invoice when paying a bill?
A:
Customers can take issue with a specific charge on a bill but pay the remainder of the items on that invoice. A customer can pay whatever amount they'd like while disputing a specific item or charge, or even decide whether or not to pay the bill at a
... more
What happens if a customer's invoice is mailed to him/her?
A:
If a customer chooses to receive invoices by mail, they may still go to the website to pay their bills. Following the instructions that they receive with the mailed invoice, they can go to the EBPS website, view their invoice, and opt to pay their bi
... more
Can customers see the details of their invoice before approving it?
A:
Customers are notified that their invoice is available on the Internet as soon as the Company that has provided you with the service or product has billed it. As a customer, you will be directed to go to the site to view the invoice and to print it,
... more
I cant display the Invoice. Why?
A:
If you clicked on the "Generate Invoices" button and nothing came up, use the Refresh icon. The Invoice is an Adobe Acrobat file, which can sometimes take a few moments to load.
... more
What information is required on a tax-exempt invoice?
A:
• The seller´s name and address; • The complete date of sale (month, day, year); • The amount of the sale in gallons; • The amount of the tax collected, if any; • The name and address of the user; AND • Vehicle, equipment, or container information as
... more
What is the life cycle of an invoice?
A:
First, the invoice is received by the department who purchased the goods/services from the vendor. The department then creates a requisition and forwards the invoice to Finance. Once in Finance, the invoice goes through compliance, where the Purchase
... more
My employer requires a paid receipt (or invoice) in order to process my tuition reimbursement. How do I obtain that?
A:
Most employers require either a paid receipt or invoice detailing the course number, name and all applicable charges. Some require start and end dates. Check with your employer’s HR department to determine exactly what is required. Our Customer Servi
... more