What is Joint Commission policy regarding cultural competency?
The Joint Commission views the delivery of services in a culturally and linguistically appropriate manner as an important healthcare safety and quality issue. Healthcare organizations are encouraged to provide equitable care, treatment, and services across diverse populations. For general information on standards related to cultural competency, please contact us at hlc-info@jointcommission.org. For standard-specific questions, please contact the Standards Interpretation Group at 630-792-5900.