Does the tool allow only authorized personnel to submit RFCs?
YES. The tool is governed by permission based logins and passwords. Administrators set up and maintain profiles for all users of the system. Only users with authorization log in and are able to submit RFCs. • Can the tool support the entry of free text as well as the use of codes for RFC classification (category and priority)? YES. Change Management Control can be customized to utilize the database field types that support the entry of free text as well as codes. These field types include Memo Box (free text), Text Field (free text), Drop Down Menus, (useful for codes or classification), Multi Select Fields (again, useful for codes or classification, Time and Date Fields, Radio Buttons and other database field types. • Does the tool facilitate the monitoring and tracking of the life cycle of a Change request? For example, tracking a Change through the different stages of authorization, coordination, and review. YES. Every stage is clearly defined in three areas of the RFC: 1. By the wo