If the it is an old course the student has completed, then at the end of the class, the professor should remove the user from the class. If this was not done the student should contact the professor and ask to be removed. If the student accidentally enrolled in the class IT Support Services can put in a ticket under the problem type Blackboard. Please be sure to give them the course number and the title of the class that you wish to be un-enrolled in. Q: My Examination Has Errors or I Was Unable to Complete an Exam Because of Computer Problems A: Only the professor can reset the examination once it has been started. Please contact the professor for more information or assistance. Q: When Trying to Enroll in a Course, I Receive a “Access Denied” Error Message A: Please make sure when attempting to enroll in a course that you are clicking on the gray enroll button to the right of the course you are trying to enroll in the course listing page. Clicking on the course name itself as opposed