How are Funeral Directors Regulated?
The North Carolina Board of Funeral Service is responsible for the regulation of all funeral-directing activities in the North Carolina. Crematories are regulated by the Crematory Authority, a committee of the Funeral Service Board. Cemetery operations are governed by a different board, the North Carolina Cemetery Commission. The FTC also regulates funeral services. When areas of misunderstanding occur, the consumer should discuss problems with the funeral director first. If the dispute cannot be resolved, the consumer may wish to contact the Funeral Service Consumer Assistance Program. FSCAP provides information, mediates disputes, provides arbitration, and maintains a consumer guarantee fund for reimbursement of services rendered. (To contact FSCAP, call 708-827-6337 or 800-662-7666 Do I have to use a vault? There is no NC State law that requires the use of a burial vault. However, most cemeteries require the casket to be placed in a protective outer container suitable to keep the gr
