Jaclyn Lorscheider

Location: Springfield, Illinois

Languages: English , Spanish

I am passionate about answering questions and helping people out!

Hello, my name is Jaclyn and I am currently a customer service representative with one of the largest insurance companies in the United States. I've worked in customer service for 10 years. My true passion is helping others. I enjoy solving problems and giving advice.
I was an English major in college and have a strong love for...
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Expertise

World-War-II

Holocaust-Information

English-Grammar

Work

Customer Service Advocate II

Blue Cross Blue Shield

February 1, 2014 -
I provide answers for any and all questions from my callers. I provide benefit quotes, check for predetermination requirements, adjust claims, provider claim status, verify claims processing, set up preauthorization for inpatient stays, and various other tasks assigned to me.

Education