Safety is our priority concern! All guests must be at age 12 or older and weight at least 100 pounds (45 kilograms) or not over 265 pounds (120 kilograms). Children under 18 must be accompanied by an adult or guardian. A Segway PT is not an ideal mode of touring for people with some mobility issues. All guests must be able to easily and quickly step on and off the Segway PT without any assistance, which requires physical abilities similar to climbing and descending stairs without assistance or use of a handrail. Also, Segway riding is not recommended for pregnant women,who unfortunately will not be permitted to participate. If you book a tour and any of your guests do not meet the minimum age/weight criteria they will not be allowed on the tour and you will not be given a refund. Please review the rider requirements stated in Important Notes.