Can orders be shipped via UPS, FedEx or other non-US Postal Service methods?
All orders are shipped via the US Postal Service and FedEx other delivery methods are currently not available at this time. Back to top • Do you ship internationally? Yes. Some countries that have high fraud we do not. Back to top • I changed my mind and would like to cancel my order can I do this? Yes. Reply to the email receipt and just state you want to cancel or call the number listed in the email. If the order ship before you contact us – place “return to sender” on the outside of un-open box and return. Back to top • The item I received is defective how can I get another unit? Yes. Reply to the email receipt and just state you received a defective unit never used and will exchange the product for you promptly. Back to top • My item(s) stopped working or broke down after use do you stand by your products and can I get a replacement? You will package item and return to Marquel.com at 1450 halsey Way, Suite.112, Carrollton, TX 75007. Locate your invoice and write RMA- Invoice Number
- I am expecting a package to be delivered by the United States Postal Service, FedEx, UPS, or DHL. Do I need to do anything special?
- What happens to my order when UPS, FedEX or US Postal Service attempts delivery and the recipient is not at home?
- Can orders be shipped via UPS, FedEx or other non-US Postal Service methods?