Do students, faculty, and staff share the same Exchange Global Address List (GAL)?
Yes. However, there are sub-address lists for employees and students that are separate. You can modify Outlook to search only one of the sub-lists or the other. Outlook can also be configured to search both lists in whatever order is desired. If no action is taken, by default Outlook will search the combined Global Address List that contains both students and employees. Outlook Web Access (OWA) uses the combined GAL for name resolution. See How to Change the Default Address List in Microsoft Outlook (www.uwyo.edu/askit/displaydoc.asp?askitdocid=161&parentid=1) for further instructions.