Does Ooma provide caller-ID service?
Ooma provides inbound caller-ID at no extra charge for all calls that come in on a number you’ve selected from Ooma or a number you’ve ported to Ooma. If you’re using the Ooma system with a landline back-up, however, you’ll need to get inbound caller-ID from your landline phone company. Ooma also provides outgoing caller-ID at no extra charge. By default, during activation, your caller-ID will be set to use your last and first names. If you wish to change or personalize an existing outgoing caller-ID name at a later time, you can choose to do so for a one-time charge of $11.99. Acceptable caller-ID names contain some combination of your first name, last name and/or your home business name. New requests and changes for outgoing caller-ID name are processed within 5 business days.