How late in the day can I enter, edit, or delete a payment?
The cut-off time is 9:00 p.m. EST. Any new bill payments entered by that time will be accepted for processing that day, unless they are future-dated, in which case they will remain in the pending queue until 9:00 p.m. EST on that date. Payments entered after this time will be processed on the next business day. Q: Will the Online Bill Pay activity I perform today reflect “real time” in my bill payment reporting function? No. Bill payment reporting is not “real-time.” Activity reports do not reflect bill payment activity until the day following the activity. Q: How often does the payment processor make payments? Payments are processed Monday through Friday, excluding holidays. Q: Can I make changes to an already scheduled payment? Yes. If the payment is still pending, changes can be made. However, once the payment has been transmitted, you can no longer make changes or delete payments. Q: When can I cancel a payment? You may cancel or modify your payment online at any time before the cu
