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How often should I have the prongs checked on my ring? Newer rings should be checked at least once a year, while older rings are more prone to damage and should be checked every few months.

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How often should I have the prongs checked on my ring? Newer rings should be checked at least once a year, while older rings are more prone to damage and should be checked every few months.

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My ring spins around. What can be done? There are several reasons for this. Of course, the ring may need to be made smaller but sometimes it is because your hands are smaller in winter when the weather is cold, or your knuckles are larger than the inside of your finger. Possible solutions range in cost from lowest to highest: (a) a simple temporary ring guard, (b) “sizing beads” that help prevent tipping, or (c) a hinged shank, which expands to fit over the knuckle and then snaps closed. How do I untangle a chain? The first tools needed are good light and a pair of straight pins (and glasses or good eyesight!) Lay the item flat, and stretch it out as much as you can. Working your way from the ends, use the pins to try to gently pull apart one small section at a time. If that fails, bring it into one of our stores – we do it all the time! To avoid a tangle in the future, always put your chains away clasped.

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