You probably need to reset your PIN. You can do this by visiting any RBC Royal Bank Branch, please remember to bring with you; your Visa card and 2 valid pieces of identification. About your Personal Deposit Overdraft Q1: I received a call and I’m not sure that it is a legitimate call from RBC A: Yes, we are now using a new automated technology solution in order to be able to connect with our clients quicker to remind them of their overdraft situation. To Top Q2: I tried to call the number that was left back and it was not RBC. A: The correct phone number for these calls is 1-800-272-9301.