Is dialing 911 the same with Phone.com Home Phone Service?
There are also some important differences when dialing 911 on your Phone.com Home Phone Service. You must activate your 911 service! Users are required to register the home address of their service so that they can be located in the event of an emergency. If the physical location of your adapter is not accurate or not on record, emergency services will not be able to locate you if you are unable to speak your address or are disconnected. If you move your adapter to another location, you must call customer service at 1.800.998-7087 or use the online account management portal to update the physical location on record. As noted above, 911 service may be disrupted by power outages or outages of your broadband internet service. We urge you to review the “Emergency Services – 911 Dialing” section in the Phone.com Terms of Service agreement for more information about 911 Dialing.
