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Is it possible to customize the email subject and body text of the notifications?

April 26, 2017body customize email notifications possible Subject text

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Is it possible to customize the email subject and body text of the notifications?

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In the current version of Polar Help Desk it is not possible to customize the email subject and body text of the email notification that is sent to customers and support technicians. However, you can customize (i.e. set in the preferences of the system) when the notification will be sent and to who (which group of users).