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Is Technical Support available?

technical support
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Is Technical Support available?

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For technical support, please call our support hotline at 800-590-6867 and one of our live technical support representatives will be able to assist you.

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Many forms of support, including technical support, is available to online students. Technical support, from the level of this FAQ all the way up to direct contact with our technical staff is provided to ensure that students can concentrate on their coursework without being distracted by technical problems.

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Yes, our friendly staff provides free technical support via a toll free phone number, e-mail or as a member you can use our Technical Support site. Our current support hours are 8AM-10PM EDT, seven days a week. See what some of our customers are saying about our support staff.

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Yes. Students may contact the Office of Information Technology at 315-268-4357, or by email at helpdesk@clarkson.edu.

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Yes. If you have any difficulty with the use of the site, other than legal questions, support is available quickly via email or telephone at no additional charge.

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