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Ive upgraded my speed in selfcare but after 24hrs/48hrs I still see no difference, what can I do?

April 26, 2017difference SELFcare speed upgraded

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Ive upgraded my speed in selfcare but after 24hrs/48hrs I still see no difference, what can I do?

1 Answer

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Posted

First make sure you have power cycled your modem (turn it off at the mains then back on again). If you have and still the speed stays the same, you can phone Customer Services (Contact numbers). They should be able to push the upgrade through for you whilst you’re on the phone to them.