My Passcards, Identities and Safenotes disappeared. How do I get them back?
Most likely, they are not lost. You just need to find them on your hard drive and tell RoboForm where they are. 1. Find your Passcard files on your hard drives: – Click Start button and select Search -> For Files and Folders. – Put *.RFP into “All or part of the file name” (use *.RFT for Identities and *.RFN for Safenotes). – Put “Local Hard Drives” into “Look In”. – Click Search button and note the folder in which your Passcards and Identities appear. – Be aware that hidden files will not be found by Windows Explorer by default. To make it really search all folders, open Windows Explorer and select “Tools -> Folder Options -> View -> Show hidden files and folders” option. 2. Tell RoboForm where the files you found are: – Click RoboForm button on RF toolbar (or taskbar) and select Options, – Go to “User Data” tab, – Click Set Folder, – Select the folder that you found in step 1.
